BOOKING CONDITIONS
All trips require minimum numbers. KJet reserves the right to cancel or postpone trips at its sole discretion and will refund the ticket purchase price if a trip is cancelled or postponed by us. require minimum numbers. KJet reserves the right to cancel or postpone trips at its sole discretion and will refund the ticket purchase price if a trip is cancelled or postponed by us. All prices are listed in New Zealand dollars (NZD) and are inclusive of GST.All passengers and their equipment are carried at their own risk. KJet take no responsibility for damage to property or equipment carried. To the extent permitted by law, all our liability for damage to your property is excluded. This exclusion is subject to any rights or remedies you may have under the Consumer Guarantees Act 1993.KJet manages the hazards of Jet boating on rivers at speed. For the safety and comfort of all passengers, you must listen and follow the instructions of your driver. Parents/guardians must also ensure children in their care do the same. KJet reserves the right to remove or refuse any passenger from participating if they do not comply, is deemed to be a nuisance, acts recklessly or is otherwise considered to be unsuitable to participate.You must advise us if you have any medical/physical conditions that may be aggravated by participating in this activity or affect the enjoyment of your ride. KJet prohibits pregnant passengers from participating in the ride.Cancellation & Amendment PolicyKJet reserves the right to cancel or amend a trip due to weather or unforeseen circumstances at any stage. In this case clients are given an option to rebook or receive a full refund.No-shows, amendments, or cancellations within 24 hours of original booking departure are non-refundable. Refunds are granted solely at the discretion of KJet Management.24 hours’ notice is required for amendments and are permitted subject to availability and granted solely at discretion of KJet Management. Any difference in fare will need to be paid.Ticket DeliveryUpon purchase of your ticket via the KJet website, a confirmation will be emailed to you within 24 hours.Credit card fee when bookingIf you choose to pay by credit card, a card payment fee of 2% will be added to your booking. To avoid paying this fee you can select the account2account payment method.Children and InfantsChildren are aged 5-14 years inclusive. Children must be accompanied by an adult to ride the Jet boat. Infants are aged 2-4 years and Jet boat for free with an accompanying adult. There must be one adult for every infant booked. Children under the age of 2 years are unable to ride KJet.There is no height restriction to ride KJet. However, children must be able to fit into one of our life jackets.Because we don’t have height or weight restrictions, the decision on whether the child can sit independently or sit on a guardians lap is subject to KJet staff discretion at the time of check-in. When sitting on a guardian’s lap, the guardians arms must be wrapped around the child, holding on to the handrail to help secure the child during the trip especially when the boat spins. The guardian has more control seated like this as opposed to the child sitting beside other passengers where there is more chance of movement during spins.As well as the safety aspect, small children can see more during the trip in the elevated position of sitting on a knee.
