Cancellations, amendments or No Shows by a Customer: Cancellations and amendments up to 24 hours prior to departure will incur no fee. Cancellations within 24 hrs of departure will incur a 100% cancellation fee. Notice of a cancellation must be provided by email to NZONE Reservations. Any amendment to the jump date or time is at the discretion of NZONE and may incur fees.
Personal Identification: Make sure that you and everyone in your group have a valid government-issued photo ID on arrival at the drop zone on the day of your skydive.
Age Requirements: By law, the minimum age to tandem skydive in New Zealand is 6 years of age and must have parental or legal guardian consent. If under 18 years old, a parent or legal guardian must be present at the drop zone on the day of the skydive. If a parent or legal guardian is not present, the customer must immediately notify a member of staff at the drop zone, who will arrange for the correct documents of consent to be sent and signed prior to skydiving.
Please note: Maximum altitude for any person Skydiving who is 12 years and under is 9000ft.
Weight and Height Requirements: Weight is an important factor in Skydiving and Aviation. It affects aircraft weights and balances, fuel allowances, climb rates and equipment maintenance. Once at the drop zone, all customers are subject to a weight assessment by a Tandem Master. Click for more information and FAQs.
If a customer weighs over 95kgs/209 pounds, our Reservations team must be notified prior to the jump date.
Customers weighing over 110kgs/220 pounds, will require an additional assessment by our Drop Zone Safety Officer or Tandem Master due to restrictions to the harness size, weather conditions and safety reasons.
Note that weight cut-off limits apply and vary by drop zone and by day. At most drop zones, the maximum limit is 110-115kgs. Customers weighing over 110kgs may be able to jump however this is subject to the availability of qualified tandem masters.
Minimum weight to Skydive with NZONE is 40kg/88 pounds, this is a safety requirement.
Minimum height to Skydive is 120cm’s, this is a safety requirement.
Medical Conditions: NZONE must be notified prior to the jump date of any pre-existing or existing medical conditions, injuries or illnesses. You will also be asked when you check in and may require an assessment from our Safety Officer. Medical conditions which could affect the customer’s safety should be discussed with a doctor to ensure customers are fit to skydive. If required, bring a medical certificate with you from your doctor confirming you are okay to participate in a skydive. Please advise NZONE if you are taking prescription medication. It is our obligation to inform you that if you are experiencing cold or flu symptoms or blocked sinuses on the day of your skydive, it may potentially lead to further health complications during or after your jump, and we urge you to proceed with caution.
Consumption of Alcohol or ‘Recreational’ Drugs: No alcohol or “recreational” drugs are to be consumed within 8 hours prior to the scheduled skydive jump time. For the safety of all customers and staff, NZONE reserves the right to refuse customers who are suspected of being intoxicated or having impaired judgment, and this does not constitute a claim for a refund.
Restrictions for Scuba Diving: Due to medical restrictions, you must not scuba dive within 24 hours of the scheduled skydive jump time.
Restrictions on Personal Electronic Equipment: For the safety of all customers and in accordance with skydive regulations, the use of all electronic devices, including personal camera and video equipment is not permitted on the aircraft or at any time during the jump.
Acknowledgement of Risk: In undertaking this activity you need to be aware and understand that there is an element of risk involved. Parachuting and Skydiving activities are potentially dangerous and injuries and fatalities can and do occur. Not all risk can be foreseen, prepared for or avoided to the extent that even if the parachute equipment is operated correctly and packed and assembled correctly you may still be injured or killed.